SGI InfiniteStorage 4000 Series and 5000 Series System Upgrade Guide (ISSM 10.83) 007-5878-001 August 20
2 NOTE Install all storage area network (SAN) hardware before you work with the storage management software.3. Start the existing storage management
92 Removing the Controller Canisters from the E5460 Controller-Drive TrayNOTE Before you remove the controller canisters, make sure that you set con
Chapter 2: Upgrading Trays in the Storage Array 933. Put on antistatic protection.4. Label each cable that is attached to each controller canister so
94 6. Disconnect the following cables from both controller canister that contains the HIC you are replacing.— Host interface cables— Drive interface
Chapter 2: Upgrading Trays in the Storage Array 95Figure 66 Removing and Reinstalling a Controller Canister1. Release Lever2. Controller Canister8. S
96 Figure 67 Controller Air Blocker10. Insert the controller air blocker into the open controller slot to make sure that the correct airflow is main
Chapter 2: Upgrading Trays in the Storage Array 97Figure 68 Inserting the Controller Air Blocker into the Open Controller Slot11. On the controller c
98 Figure 69 Host Interface Card Replacement1. Top Cover Latch Buttons2. HIC Thumbscrews3. Host Interface Card4. HIC Interface Connector5. Front Be
Chapter 2: Upgrading Trays in the Storage Array 999. Remove the screws holding the front bezel to the controller canister with a phillips screwdriver.
100 NOTE Tighten the thumbscrews by hand only. A screwdriver can overtighten the screws.NOTE Make sure that the seven-segment display ribbon cable
Chapter 2: Upgrading Trays in the Storage Array 101Figure 70 Controller LEDs1. Host Link 1 Service Action Required LED (Green)2. Host Link 2 Service
Chapter 1: Preparing to Upgrade Your Storage Management Software 313. Check that the storage array has an Optimal status. If one or more managed devic
102 16. Does any component have a Needs Attention status?— Yes – Click the Recovery Guru toolbar button in the Array Management Window, and complete
Chapter 3: Using the Firmware Upgrade Utility 1033Using the Firmware Upgrade UtilityThe firmware upgrade utility helps you to upgrade your firmware qu
Chapter 4: Upgrade Instructions for the HP-UX OS 1054Upgrade Instructions for the HP-UX OSUse the procedures in this chapter to upgrade the storage ma
106 NOTE On the web page from which you download the patch, click the dependency link to make sure that you install all required updates.Make sure t
Chapter 4: Upgrade Instructions for the HP-UX OS 1074. Uncompress the SMIA-HPUX-90.10.xx.xx.bin file from the CD-ROM to an existing directory on your
108 NOTE If you cancel an installation before the installation completes or while the progress bar is still visible, the installation stops prematur
Chapter 4: Upgrade Instructions for the HP-UX OS 1097. Start the storage management software. At the prompt, type this command, and press Enter:SMclie
Chapter 5: Upgrade Instructions for the Solaris OS 1115Upgrade Instructions for the Solaris OSUse the procedures in this chapter to upgrade the storag
4 NOTE The Microsoft Virtual Disk Service (VDS) and Volume Shadow Copy Service (VSS) providers are a part of the SANtricity ES Storage Manager packa
112 Host adapters Emulex LP11000, LP11002 LPE12000/12002 Qlogic QLA246x QLE246x QLE2560/2562 Sun SG-XPCI1FC-QF4 (QLA2460) SG-XPCI2FC-QF4 (Q
Chapter 5: Upgrade Instructions for the Solaris OS 113Installing the Storage Management Software on the Solaris OSUse this procedure to install the st
114 7. At the prompt, type this command, and press Enter. In this command, SMIA-SOL.bin is the name of the installation program on the CD.SMIA-SOL.bi
Chapter 5: Upgrade Instructions for the Solaris OS 11513. Click Install.The Installing window appears while the software is loading. When the software
116 4. Start the storage management software. At the prompt, type this command, and press Enter:SMclientAfter the client software starts, the Enterpr
Chapter 6: Upgrade Instructions for the Linux OS 1176Upgrade Instructions for the Linux OSUse the procedures in this chapter to upgrade the storage ma
118 Host adapters Emulex LP11000, LP11002 LP1150 LPe11000, LPe11002 LPe1150 LPe12000/12002 LPe1250Qlogic QLA246x QLE246x QLE256Brocade 41
Chapter 6: Upgrade Instructions for the Linux OS 119iSCSI host connections 1 Gb/s Broadcom NetXtreme II 5708 Broadcom NetXtreme II 5709 Broadcom N
120 System Requirements for Linux with InfiniBandOperating system version for I/O attached hosts RHEL 6.1 SLES 5.6Operating system version for mana
Chapter 6: Upgrade Instructions for the Linux OS 121Installing the Storage Management Software on the Linux OSUse this procedure to install the storag
Chapter 1: Preparing to Upgrade Your Storage Management Software 5Installation Options Install only the packages that are required for the type of ins
122 NOTE Refer to the storage management software Failover Drivers User Guide for information about failover driver installation and configuration o
Chapter 6: Upgrade Instructions for the Linux OS 1238. The steps in this procedure describe a typical (full) installation. Based on the type of instal
124 14. Install the RDAC package.a. While in the /opt/StorageManager directory, type this command at the prompt, and press Enter. In this command, &l
Chapter 6: Upgrade Instructions for the Linux OS 1252. At the prompt, type this command, and press Enter. In this command, <package name> is the
126 3. Click Next.The Uninstall Options window appears. You can choose either to perform a complete uninstallation or to select specific packages to
Chapter 7: Upgrade Instructions for the Windows OS 1277Upgrade Instructions for the Windows OSUse the procedures in this chapter to upgrade the storag
128 Fibre Channel host adapters Emulex LP11000, LP11000DC LP101 LP1150 LPe11000, LPe11002 LPe1150 LPe12000/12002 LPe1250Qlogic QLA246x QLE2
Chapter 7: Upgrade Instructions for the Windows OS 129NOTE Typically, the Common Files directory is on the boot drive under the Program Files directo
130 NOTE Many dedicated servers are not designed to run graphic-intensive software. If your system has video problems while running the storage mana
Chapter 7: Upgrade Instructions for the Windows OS 131Fibre Channel host adapters Emulex LP11000, LP11000DC LP101 LP1150 LPe11000, LPe11002 LPe11
6 Supported Controller Trays and Controller-Drive TraysThis section describes the supported controller trays and controller-drive trays.Table 4 Cont
132 Installing the Storage Management Software on the Windows OSUse this procedure to install the storage management software packages on the Windows
Chapter 7: Upgrade Instructions for the Windows OS 133ATTENTION Possible data corruption – If the host is allowed to access data on the storage array
134 10. Click Next.The Choose Install Folder window appears, which identifies the default installation location.11. Click Next.The Select Installatio
Chapter 7: Upgrade Instructions for the Windows OS 13516. Click Next.The Pre-Installation Summary window appears.17. Click Install.The Installing wind
136 Checking the Installation on the Windows OSAfter you have completed installing the software packages, make sure that they installed successfully.
Chapter 7: Upgrade Instructions for the Windows OS 137ATTENTION Possible data corruption – If no multi-path driver exists in the host and you send I/
138 3. Is the Windows boot device on a storage array?ATTENTION Possible data corruption – If the Windows host uses any volumes on the storage array
Chapter 8: Upgrade Instructions for Asymmetric Logical Unit Access (ALUA) with the VMware OS 1398Upgrade Instructions for Asymmetric Logical Unit Acce
140 Fibre Channel host adapters Emulex LP11000, LP110002 LPe11000, LPe11002 LPe12000/12002 Qlogic QLA246x QLE246x QLE2560/2562Brocade 415 42
Chapter 8: Upgrade Instructions for Asymmetric Logical Unit Access (ALUA) with the VMware OS 141iSCSI host connections 1 Gb/s Broadcom NetXtreme II 5
Chapter 1: Preparing to Upgrade Your Storage Management Software 7Table 6 Co-existing Trays and the Maximum Number of Drives and VolumesTray NameCont
142 Installing ALUA Support for VMware Versions ESX4.1U2, ESXi5.0, and Prior Versions1. Make sure that the host software on your management station i
Chapter 8: Upgrade Instructions for Asymmetric Logical Unit Access (ALUA) with the VMware OS 1437. Use one of the following command sequences to verif
144
Appendix A: Boot Device Installation 145ABoot Device InstallationBoot Device SupportNot all operating system support the use of a storage array as a b
146 Storage Array and Host PreparationTo prepare the storage array as a boot device, perform these procedures in order:1. Perform the instructions in
Appendix A: Boot Device Installation 1475. Select Edit >> Add Device.The Add Device dialog appears.6. Add the Internet Protocol (IP) addresses o
148 Consolidating Free Capacity Nodes1. Select the volume group that contains the Free Capacity nodes.2. Select Volume Group >> Defragment.This
Appendix A: Boot Device Installation 14910. Click Next.11. In the Specify Advanced Volume Parameters dialog, perform these steps:a. From the Volume I/
150 9. To create the volume and the volume group, click Finish.The Create Volume Wizard – Creation Successful dialog appears with a prompt to configu
Appendix A: Boot Device Installation 151ATTENTION Possible data corruption – When you start from the storage array, there must be only a single path
8 Supported Storage Array ConfigurationsThe drive tray is a unit that contains up to 16 drives, redundant cooling fans and power supplies, and one or
152 3. Will you download new controller firmware and NVSRAM to the storage array after the host software installation?— Ye s – The new NVSRAM file i
Appendix A: Boot Device Installation 1537. Based on your installation environment, perform one of these actions:— Cluster environment – Go to step 8.—
Copyright © 2012 NetApp, Inc. All rights reserved.52892- 00A
Chapter 2: Upgrading Trays in the Storage Array 92Upgrading Trays in the Storage ArrayKeep these guidelines in mind before you upgrade trays in your s
10 Upgrading Options for Supported TraysTable 1 Upgrading Options for Supported TraysUpgrading Cache Memory There are several option for upgrading c
Chapter 2: Upgrading Trays in the Storage Array 11 Each controller canister in the E5400 controller-drive tray has two sockets for cache memory DIMMs
The information in this document supports the SGI InfiniteStorage 4000 series and 5000 series storage systems (ISSM 10.83). Refer to the table below
12 1. Gather support data about your updated storage array by using one of these methods:2. Use the Locate function in the storage management softwar
Chapter 2: Upgrading Trays in the Storage Array 136. Use one of the following options to place controller A offline. ATTENTION Possible data loss or
14 Figure 1 Removing a Controller 1. Release Handles2. Locking Mechanisms3. Controller Canister11. Remove the cover on both controller canisters. a.
Chapter 2: Upgrading Trays in the Storage Array 15Figure 2 Controller Top Cover, Internal Parts, and Faceplate 1. Cache Backup Memory Device Slot Loc
16 1. Locate the cache memory DIMMs that you want to upgrade, or identify the location to add the new cache memory DIMMs. Refer to the following figu
Chapter 2: Upgrading Trays in the Storage Array 172. Choose one of the following options:— To upgrade cache memory DIMM – Go to step 3.— To add an add
18 1. Locate the cache backup memory device that you want to upgrade, or identify the location to add the new cache backup memory device.Figure 5 Ca
Chapter 2: Upgrading Trays in the Storage Array 193. Remove the cache backup memory device from the connector on the controller card.a. Gently pull ba
20 Figure 6 Controller Service Action LEDs1. Controller Service Action Allowed LED (Blue)2. Controller Service Action Required LED (Amber)The LEDs c
Chapter 2: Upgrading Trays in the Storage Array 2110. Did this action correct the problem?— Yes – Go to step 11.— No – If the problem is not resolved,
ii Copyright informationCopyright informationCopyright © 1994–2012 NetApp, Inc. All rights reserved. Printed in the U.S.A.No part of this document cov
22 5. Turn on power to the controller-drive tray.ATTENTION Data loss or corruption might result if the steps in this upgrade procedure are not follo
Chapter 2: Upgrading Trays in the Storage Array 23Figure 7 Controller A Position in the E2600 Controller-Drive Tray3. Put on antistatic protection.4.
24 Figure 8 Controller LEDs 1. Host Link 1 Service Action Required LED (Amber)2. Host Link 2 Service Action Required LED (Amber)3. Battery Service A
Chapter 2: Upgrading Trays in the Storage Array 259. Remove both controller canisters from the controller-drive tray as shown in the following figure.
26 Figure 11 Controller Air Blocker11. Insert the controller air blocker into the open controller slot to make sure that the correct airflow is main
Chapter 2: Upgrading Trays in the Storage Array 27Figure 13 Controller Cover and Internal Parts1. Top Cover Latch Buttons13. Remove the top cover fro
28 ATTENTION Possible hardware damage – To prevent electrostatic discharge damage to the tray, use proper antistatic protection when handling tray c
Chapter 2: Upgrading Trays in the Storage Array 29ATTENTION Possible degraded performance – To prevent degraded performance, do not twist, fold, pinc
30 Figure 16 Power Supplies in the E2600 Controller-Drive Tray1. Power-Fan Canister for Controller A2. Power-Fan Canister for Controller B8. Disconn
Chapter 2: Upgrading Trays in the Storage Array 31Figure 17 Removing a Controller Canister1. Release Levers2. Controller Canister10. Prepare the cont
Trademark information iiiTrademark informationNetApp, the NetApp logo, Network Appliance, the Network Appliance logo, Akorri, ApplianceWatch, ASUP, Au
32 Figure 18 Controller Air Blocker11. Insert the controller air blocker into the open controller slot to make sure that the correct airflow is main
Chapter 2: Upgrading Trays in the Storage Array 33Figure 20 Controller Cover and Internal Parts1. Top Cover Latch Buttons13. Remove the top cover fro
34 Figure 21 Cache Memory DIMM Slot – Top View1. Cache Memory DIMM Slot 2. Remove the cache memory DIMM from the slot on the controller card shown i
Chapter 2: Upgrading Trays in the Storage Array 35Figure 22 Removing a Cache Memory DIMM1. Cache Memory DIMM2. Ejector Handles3. Install the new cach
36 Upgrading the Cache Backup Memory Device in the E2600 Controller-Drive TraysThe cache backup memory device provides a backup for the cache memory
Chapter 2: Upgrading Trays in the Storage Array 373. Install the new cache backup memory device. a. Unwrap the new cache backup memory device.b. Insta
38 3. Look at the LEDs on both controller canisters to make sure that the controllers are booting correctly.The seven-segment display shows the seque
Chapter 2: Upgrading Trays in the Storage Array 397. Using the LEDs and the storage management software, check the status of the trays in the storage
40 ATTENTION Data loss or corruption might result if the steps in this upgrade procedure are not followed correctly – You must upgrade the cache mem
Chapter 2: Upgrading Trays in the Storage Array 41Figure 25 Controller Positions in the E5412 Controller-Drive Tray and the E5424 Controller-Drive Tr
Table of ContentsTable of Contents vChapter 1 Preparing to Upgrade Your Storage Management Software . . . . . . . . . . . . . . . . 1Upgrading the St
42 Figure 26 Controller LEDs 1. Host Link 1 Service Action Required LED (Amber)2. Host Link 2 Service Action Required LED (Amber)3. Battery Service
Chapter 2: Upgrading Trays in the Storage Array 439. Remove both controller canisters from the controller-drive tray as shown in the following figure.
44 Figure 29 Controller Air Blocker11. Insert the controller air blocker into the open controller slot to make sure that the correct airflow is main
Chapter 2: Upgrading Trays in the Storage Array 45Figure 31 Controller Cover and Internal Parts1. Top Cover Latch Buttons13. Remove the top cover fro
46 Removing the Controller Canisters from the E5460 Controller-Drive TrayNOTE Before you remove the controller canisters, make sure that you set con
Chapter 2: Upgrading Trays in the Storage Array 47Figure 32 Controller Positions in the E5460 Controller-Drive Tray1. Controller A2. Controller B3. P
48 ATTENTION Possible data loss or corruption – Wait for the blue Controller Service Action Allowed LED on controller A to come on before you turn
Chapter 2: Upgrading Trays in the Storage Array 499. Remove both controller canisters from the controller-drive tray as shown in the following figure.
50 Figure 36 Controller Air Blocker11. Insert the controller air blocker into the open controller slot to make sure that the correct airflow is main
Chapter 2: Upgrading Trays in the Storage Array 51Figure 37 Inserting the Controller Air Blocker into the Open Controller Slot12. On each controller
vi Table of ContentsChapter 5 Upgrade Instructions for the Solaris OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Supported Compo
52 Figure 38 Controller Cover and Internal Parts1. Top Cover Latch Buttons13. Remove the top cover from both controller canisters.14. Go to "Up
Chapter 2: Upgrading Trays in the Storage Array 531. Locate the cache memory DIMM shown in the following figure.Figure 39 Cache Memory DIMM Slots – T
54 2. Remove the cache memory DIMM from the slot on the controller card shown in the following figure.a. Pull back on each ejector handle to disengag
Chapter 2: Upgrading Trays in the Storage Array 55Follow this procedure only if you upgraded the cache memory DIMMs from 6 GB to 12 GB. If you upgrade
56 1. Identify the location to add the new cache backup memory device as shown in the following figure.Figure 41 Cache Backup Memory – Top View1. Ca
Chapter 2: Upgrading Trays in the Storage Array 57Reinstalling the Controller Canister in the E5400 Controller-Drive Tray1. Reinstall the top covers o
58 Figure 42 Controller LEDs 1. Host Link 1 Service Action Required LED (Green)2. Host Link 2 Service Action Required LED (Green)3. Battery Service
Chapter 2: Upgrading Trays in the Storage Array 599. Remove the antistatic protection.10. Gather support data about your updated storage array by usin
60 Cables – iSCSI uses copper cable, and Fibre Channel supports copper cable and fiber-optic cable. Faceplate with the correct overlay.Before you
Chapter 2: Upgrading Trays in the Storage Array 613. Put on antistatic protection.ATTENTION Potential degraded performance – To prevent degraded perf
Table of Contents viiPreparing the Storage Array as a Boot Device . . . . . . . . . . . . . . . . . . . . . 146Preparing the Host. . . . . . . . . . .
62 7. Turn off the Power switch on both controller canisters. Both controllers must be powered down.8. Unplug the power cord from the controller cani
Chapter 2: Upgrading Trays in the Storage Array 63Figure 45 Controller Top Cover, Internal Parts, and Faceplate1. Top Cover Thumbscrews2. Two Host In
64 ATTENTION Possible equipment damage – When you remove the host interface card, be careful not to disconnect the seven-segment display from the sh
Chapter 2: Upgrading Trays in the Storage Array 654. Install the top cover on the controller canister, and tighten all of the thumbscrews.5. Slide the
66 12. Look at the Controller Service Action Required LED on the controller canister, and look at all of the controller tray’s Service Action Require
Chapter 2: Upgrading Trays in the Storage Array 67Upgrading a Host Interface Card in the E2600 Controller-Drive TraysATTENTION Possible equipment dam
68 Perform each of the following tasks in order.1. Choose the applicable task to remove the controller canisters:— Remove the HIC from the E2612 or
Chapter 2: Upgrading Trays in the Storage Array 693. Use the Locate Controller Tray function in the storage management software to identify the contro
70 6. Disconnect all cables from the controller canister that contains the HIC. If fiber-optic cables are present, you can use the two release levers
Chapter 2: Upgrading Trays in the Storage Array 71Figure 49 Controller Air Blocker10. Insert the controller air blocker into the open controller slot
viii Table of Contents
72 12. On the controller canister, press down on both of the top cover latch buttons, and slide the top cover to the rear. Remove the top cover.Figur
Chapter 2: Upgrading Trays in the Storage Array 7313. Disconnect the front bezel flex harness by gently opening the zero insertion force (ZIF) socket.
74 ATT ENTIO N Possible hardware damage – To prevent electrostatic discharge damage to the tray, use proper antistatic protection when handling tray
Chapter 2: Upgrading Trays in the Storage Array 75 If necessary, wait for the Controller Service Action Allowed LED to come on.Figure 52 Controller L
76 Figure 53 Removing and Reinstalling a Controller Canister8. Set the controller canister on a flat, static-free surface with the release levers u
Chapter 2: Upgrading Trays in the Storage Array 77Figure 54 Controller Air Blocker10. Insert the controller air blocker into the open controller slot
78 Figure 55 Inserting the Controller Air Blocker into the Open Controller Slot11. If Small Form-factor Pluggable (SFP) transceivers are present, re
Chapter 2: Upgrading Trays in the Storage Array 79Figure 56 Host Interface Card Replacement1. Top Cover Latch Buttons2. HIC Thumbscrews3. Host Inter
80 13. Disconnect the front bezel flex harness by gently opening the zero insertion force (ZIF) socket.NOTE The ZIF socket is very fragile and is ea
Chapter 2: Upgrading Trays in the Storage Array 81NOTE Tighten the thumbscrews by hand only. A screwdriver can overtighten the screws.NOTE Make sure
Chapter 1: Preparing to Upgrade Your Storage Management Software 11Preparing to Upgrade Your Storage Management Software The following table shows the
82 12. Look at the LEDs on the controller canister to make sure that the controller is rebooting correctly. The seven-segment display shows the seque
Chapter 2: Upgrading Trays in the Storage Array 8314. Did this action correct the problem?— Yes – Go to 15.— No – If the problem is not resolved, cont
84 ATTENTION Potential loss of connectivity – If both controllers in a duplex controller-drive tray are powered up at the same time with different t
Chapter 2: Upgrading Trays in the Storage Array 85Removing the Host Interface Card from the E5412 or E5424 Controller-Drive TrayNOTE Before you remov
86 ATTENTION Possible degraded performance – To prevent degraded performance, do not twist, fold, pinch, or step on the fiber-optic cables. Do not b
Chapter 2: Upgrading Trays in the Storage Array 876. Disconnect the following cables from the controller canister that contains the HIC you are replac
88 Figure 60 Removing a Controller Canister1. Release Levers2. Controller Canister8. Set the controller canister on a flat, static-free surface with
Chapter 2: Upgrading Trays in the Storage Array 89Figure 61 Controller Air Blocker10. Insert the controller air blocker into the open controller slot
90 Figure 63 Host Interface Card Replacement1. Top Cover Latch Buttons2. HIC Thumbscrews3. Host Interface Card4. HIC Interface Connector5. Front Be
Chapter 2: Upgrading Trays in the Storage Array 9113. Remove the screws holding the front bezel to the controller canister with a phillips screwdriver
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